 |
      |
||||||||||||||||
|
FAQ1. Getting Started
It is easy. Just follow these three easy steps: 2. Downloading and Installing the Casino Software
For best performance use the recommended specifications, although the casino should still work with the minimum requirements. Recommended Specifications:
If you click on any of the Download buttons on this web site then you will start the download of the Nostalgia Casino software. You will receive several prompts (ie the "File Download" window - click save this file to disk, the "Save As" window which you should set to save in Desktop) which are best left at the default values which generally will install the installation file which is called webinstaller.exe (or {$downloadFILE}) onto the desktop. In case the defaults have been changed it is best to remember the name of the file and where it is being saved. See Getting Started for a step-by-step download guide
The initial download will only take between 2 to 10 minutes depending on the speed of your internet connection.
After downloading the Nostalgia Casino installation file a window will pop up asking if you would like to install the software. Simply press "YES" and the software will install. See Getting Started for a step-by-step installation guide 3. Login and Registration
To login at Nostalgia Casino you must first make sure that you are connected to the internet. Do this as you would normally if you were going to visit any site on the internet.
When you register at the casino you will be asked to choose a password and to enter your name and email address. Please take care entering these details as they will be used for verification and as a mailing address for your winning. Also remember that the password is case sensitive. Within seconds you will receive your username which will start with tnocr for a real player and tnocg for a guest player and will be followed by an unique 8 digit number. For the non download flash version of the Nostalgia Casino software the accounts will be the same but with a "f" in front to designate that it is the flash version ie ftnocr and ftnocg. Please take special care with your password, the same as you would with any other password you have that deals with real money. Don’t give it to anyone else, even if contacted. We don’t need to know your password in any emails or contacts with the help desk as our security is so tight that no one at Nostalgia Casino knows your password. As always if there is a chance that children or other adults may use your computer then we recommend that you don’t use any facility that remembers your password If you haven’t received your username within 5 minutes there may have been a problem with transmission so you can try resending the form or contacting the help desk. Once you have received your username you can click the connect button and enter your username and password and you will be immediately be connected to the casino and you are now ready to start playing.
If you register as a guest you will be given a guest account number which starts with tnocg followed by an 8 digit number. This allows you to play at the casino but all of your winnings and losses will be for fun. Your guest account never expires so you can play as often as you like. As a guest player your account starts with 1000 credits and you can accumulate more fun credits by clicking on the Bank button and choosing Deposit. If you are asked for credit card details then you have opened a real account by mistake. Contact the help desk and ask them about opening a guest account
If you register as a real player you will be given a real account number that starts with tnocr followed by an 8 digit number. This allows you to play as a real player and all of your winnings and losses will be for real. Please put your password and username in a safe place so that no one else can use them. As a real player the minimum deposit you can make is $20 4. VIP Club
When you play at Nostalgia Casino you'll be awarded VIP loyalty points. Every 100 points is worth $1 in chips. There are also numerous promotions which earn you VIP points. Just like frequent flyer points, the VIP loyalty program rewards players for their loyalty. The more you play the more rewards you get and since they're your points we put you in control of them. You can go to the VIP club and check your account at any time. Other casinos make you wait until they're ready to give you credit. We let you do it at any time. As long as you've got 1000 points in your account you can withdraw when you want to. And even better yet all transactions are done in Real Time!
All real players are automatically members. Shortly after you join Nostalgia Casino, you'll receive an email which you can click on or cut and paste in to your browser. This will send you to the CasinoRewards page where you'll be prompted to setup a VIP password. For security reasons we recommend you use a different password than the one you use at the casino. Once you click on the set password button you're ready to start using the system.
Your username at the VIP club is different than your casino username. Your VIP username is automatically set as your firstname_lastname in exactly the same way that you registered when you joined the casino. So if you entered spaces or initials when you joined these must be entered in your username when you login at the VIP club. Your password is set when you join the VIP club and for security reasons we recommend using a different one than you casino password.
If you forget your password or it's not working make sure you are entering it in the correct case as passwords are case sensitive. If that doesn't work please click this link or go to the VIP login page and click on the Forgot Password button and enter your email address in the box. Once you click submit, an email will be sent to you. This email could take up to two hours to arrive although it will normally be there within a few minutes. The email will have your password in it or if you have not set one up a link in it that you can either click on or cut and paste into a web browser. This link will log you into the VIP section and prompt you to setup a new VIP password. This new password won't change the password you use for entering the casino.
Every time you play at the casino as a real player you earn VIP points.
CasinoRewards is like the airline alliance programs and it has dramatically changed the way players can earn and redeem loyalty rewards. Different casinos are members of the CasinoRewards program and points you earn on any Casino Rewards member site are added together into your single VIP account. Better still you can redeem your VIP points at any casino that is a member of the Casino Rewards program. Once you sign up as a real player at Nostalgia Casino you automatically start earning points in your VIP account. Every month we'll run promotions that add additional points to your account and you'll be amazed how quickly your points accumulate and they'll be automatically added to your casino account. And if you sign up at one of the other CasinoReward sites your points really multiply.
Log into the VIP Club by clicking on the VIP button/tab either at the casino or on the Nostalgia Casino website and enter your username and password. You'll come to your personal VIP page which will show you how many points you've earned since you joined the casino, how many points you've got to withdraw, and how many points you need before you can withdraw. You can even click on the statement button to view a history of your VIP points account.
You can redeem your points for casino credits at any time although you can only redeem in 1000 point lots. In addition, those who've earned the most VIP points will be eligible for bigger and better promotions. To redeem points for credits at the Casino login into the CasinoRewards VIP site and if you have enough points available the cash button will be green. Once you click on the button you will be asked to confirm and then you are finished.
The credits should be in your account within 5 minutes but please allow 2 hours for them to be credited to your account.
Firstly check that you have entered the correct username and that it is the same as how you entered the data when you joined the casino. Check that the password you are entering is correct remembering that it is case sensitive so if the Caps Lock is on it may be changing the case of your entry. If your browser has cookie functionality turned off then you will not be able to enter the VIP club. In addition some old versions of Internet Explorer and Netscape may not be able work with the site. In this case you can try the no cookies version although it doesn't have all of the functionality of the full cookie version VIP club. 5. Error Messages
If you received a message "cannot find Winsock.dll" this means that a particular file which is needed to run our casino program is not on your system. This particular file should be installed when you are installing Windows. Apparently the Windows installation on your computer system did not install all of the files which you need to run various applications such as our Casino program. You can have the file installed by re-running the windows installation or the file can be copied across from another system and place into the following folder on your computer:C:\WINDOWS
If you received a message "cannot find MFC250.dll" this means that a particular file which is needed to run our casino program is not on your system. This particular file should be installed when you are installing Windows. Apparently the Windows installation on your computer system did not install all of the files which you need to run various applications such as our Casino program. You can have the file installed by re-running the windows installation or the file can be copied across from another system and placed into the following folder on your computer:C:\WINDOWS
This happens when you have lost connection with your Internet Service Provider (ISP) or dial-up service. First re-establish connection with your ISP and then re-connect to the casino server. The server will refresh the last known position you were on the casino before the lost connection.
This occurs when a username and/or password is typed incorrectly. Check your username and password then click on Connect again remembering that both the username and password are case sensitive. The username and password should always be entered in the case they were given to you. Also check that the Caps Lock is not on as this will affect the case of the typing with out you realizing.
Your account gets automatically locked out for an hour whenever you enter the wrong password three times in a session. This system has been put in place as a security measure so as to prevent someone from trying to access your account by guessing your password. If you forgot your password you will need to call in at our toll free number or send an email so we can confirm it. You will need to send information that will be used to confirm your ID before we will issue you a new password.
This is usually caused when a player is not connected to the internet or has a bad or very slow connection to the Internet. Remember that you must be connected to the Internet before you open the casino program. The 'connect' button on the casino software is used to connect the player to the casino server only, not the Internet. If you feel you are connected but still experiencing this problem, try disconnecting from the provider and reconnect, then try the casino program again. If the problem persists, e-mail us at support for help.
This may be caused by excessive traffic on the Internet or it may be that our server is busy or down. In most cases it is due to congestion on the internet. You can try it again, but we recommend that for this type of problem it is best to check with our tech support for help determining the cause. 6. Adding New Games
Three games are included in your initial download. An additional 28 games will download in the background while you signup and play. Until the games are downloaded they will remain gray or contain text that says "click here to download". To download any of these games log onto the casino and click onto the game icon and the installation wizard will install the game. Alternatively when you are logged on to the casino you can click on the Options in the top menu bar and scroll down to "View Available Upgrades" and then select the game you wish to download.
The casino software highlights games that you have not yet downloaded by graying them out and adding text that says "click here to download". These games may be added to your collection at any time by choosing one of the methods displayed above.
This is telling you that the game has been upgraded to include additional features and you need to download the latest updated version of this game, which is now available. Follow the instructions in Installation to download the new version.
If you register as a real player you will be given a real account number that starts with tnocr followed by an 8 digit number. This allows you to play as a real player and all of your winnings and losses will be for real. Please put your password and username in a safe place so that no one else can use them. As a real player the minimum deposit you can make is $20
The number of games you have selected, your Internet connection, and conditions of your Internet Service Provider's (ISP) network all affect your download time. As long as you are connected to the Internet the games will download even if your connection isn't good. |
|
|||||||||||||||
| Home Promotions Games Getting Started Support Cashier About Us Play Casino! Sitemap Terms Privacy Responsible Gaming | |||||||||||||||||
| Nostalgia Casino is an online casino licensed by the Kahnawake Gaming Commision. Download our FREE Software and play for FREE or for real and keep your winnings. Nostalgia Casinois a partner of the world renown free casino Casino Classic, which is available in multiple languages including French casino en ligne, Danish online casino, German online casino, Italian casino online and Spanish casino en linea. | |||||||||||||||||
© 1999-2008 Nostalgia Casino, All rights reserved. CasinoRewards | Casino Affiliate Program. |
|||||||||||||||||
